Do you know how your web site is ranking in the search engines? Do you know how many links you have to your web site? Do you know how many reviews your company has online? Do you know if your directories all have the same name, address and phone number for your business? If not, you might want to do the audit below. If you don’t know then what you don’t know can hurt you and your business. If you don’t have any of the above then your rankings on Google will be lower. If your rankings on Google etc. are lower then you will not get as many inbound phone calls.