Getting Client Reviews
Building a good business reputation in the business community is essential to the success of your company. Potential clients judge you by the past experiences of other customers and by the reputation you have established with those customers. Reputation management in San Diego and in other areas of the country simply requires you to work hard to satisfy your customers and then allow them to speak for you by providing positive reviews about their experience with your company. Ryan Steinolfson of Accelerate Marketing suggests that you ask all of your clients for a review of your business and then post it to your website for future customers to read.
Why Worry About Reviews?
Great 5-star reviews from past clients will often do more for your business than spending hundreds and thousands of dollars on advertising. People tend to take good and bad reviews from past clients very seriously. Good reviews will give a potential client an idea of how you conduct your business and how you will treat them when they are using your services. Bad reviews can discourage clients from contacting you or using your services so it's very important to strive for a good review from a customer.
How Do I Get Reviews?
Getting your clients to review your services is very easy. You can ask them to write a review for you on a review site like Yelp and Bing. Most clients are willing to provide you with both negative and positive feedback. If a client gives your site a positive review, be sure to thank them for the review. If they give your company a negative review, don't ignore it. Contact the client and see if there is something you can do to help improve their experience with their company. Once you've worked out the difficulties, ask them to post a more positive review for your site.
What Do I Do With My Reviews?
Ryan Steinolfson suggests incorporating the reviews onto your website by building a feedback page for your site. This is a very professional way to keep reviews on your site and it allows clients the opportunity to read all of the reviews on your business. Reviews from sites like Yelp and Bing tend to inspired trust in potential clients and will help draw them to your company.
If you have any further questions about reviews, feel free to contact Ryan Steinolfson of Accelerate Marketing, Inc. at (619) 313-4895.
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